Mobile CAPI Survey Software

Computer assisted personal interviews, or CAPI, are computer-based surveys that can be used in many situations. Whether you´re a customer, an employee, or just a passerby, CAPI surveys can map exactly what you want to know.

CAPI survey Shop window

For surveys of all kinds COSYS offers you the software module Survey CAPI. The module contains many functions with which you can design and conduct surveys. Here, the target group of the surveys is not limited to customers. You can also use the module for internal data collection, for trade fairs and exhibitions or for surveying passers-by on the street.

To create a survey, use the CAPI module in COSYS WebDesk, the browser application where you access all your data from COSYS systems. In the WebDesk view you create the surveys as you need them. Templates for recurring surveys can also be created. Surveys can be composed according to the building block principle and contain questions with YES/NO answers, multiple choice and free text statements.

CAPI interview functions:

Answers in the form of previous software solutions (to damage, poor performance, lack of quality, etc.)
Fast digital questionnaires, completion by yes / no answers
Answers as free text input, operator comment field, etc.
Online communication with the answering machine
Selection list with freely definable simple answers (e.g. good/bad)
Comment field question, multiple choice question
Individual survey, group survey
Quickly create surveys/surveys with WebDesk templates
Signatures function
Suggestions for improvement from employees
Upload a new survey and import it to the mobile device

CAPI survey Advantages:

Fast creation and evaluation of surveys
Capture customer and employee opinions easily with mobile devices
Better window dressing and display design
Recognition of potential for improvement
Improving customer loyalty through surveys and visual merchandising

CAPI survey software modules

With the CAPI survey module, meaningful surveys can be organized quickly. This is also due to the fact that the surveys in COSYS WebDesk can be structured in a simple and easy to understand way. To start a survey, simply select the required survey on the MDE device or smartphone in the CAPI survey module. After completion, the results of the surveys are transferred to the COSYS Cloud via WLAN or mobile radio. The collected data can also be exported directly to your ERP system for analysis.

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Survey selection

From the already created surveys, select a survey you want to conduct.

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Photo creation with editing function

As we all know, pictures speak louder than words, and that´s why the CAPI survey also comes with photo capture. This allows you to quickly record damage to setups, defects or specific problems once again.

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Repeat bad images

If the photo is blurry or you didn´t get everything in one picture, photos can be deleted and edited.

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Markings made easy

To highlight important parts of an image, you can use the photo marker to quickly draw attention to flaws in the image.

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Perfect results with multiple images

If one photo is not enough for you, you can also provide several photos in response to one question.

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Quickly and accurately answer closed questions

The same applies to surveys: the more concrete, the better. Therefore, you can make your survey much more user-friendly with simple YES/NO questions.

Multiple answer selection (multiple choice)

You need concrete answers but don´t have any specific questions? For this, the question with multiple choice answer is ideal. The multiple choice answer also allows you to identify overlaps and correlations.

Define answers as free text input

Sometimes answers, evaluations or descriptions of defects simply do not fit into YES/NO or multiple choice questions . For this purpose, there is the free text option, where there is also room for longer explanations.

Add questions to a survey

In the Questions view you can add questions as you like, change the view or search for specific questions. When creating questions, you can add a description and select the desired input type for the answer.

Selection of the answer type for a question

Select which answers are desired for the question from a list of possible answer types. In addition to general answer types, specific answers are also possible here.

Example of multiple choice answers

Creating multiple choice answers is simple and easy to understand. Simply specify the type of multiple choice (only one answer allowed or multiple answers allowed) and enter the possible answers via the answer text window.

FAQs Capi

How do I conduct a survey in my company?

The easiest way to do this is with the COSYS software CAPI Survey. With the software you can easily create surveys and get the results.

Is there also a digital passerby survey?

Yes, namely the COSYS CAPI survey. The software helps to create, conduct and analyze your surveys.

Can I create multiple choice questions in the survey?

Yes, in addition to the classic YES/NO and free text answer types, you can also easily create, conduct and evaluate multiple choice surveys with the COSYS CAPI survey software.

Do you need more information?

Would you like an introduction to the CAPI Survey module and the other COSYS solutions? Then contact us now!

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